Frequently Asked Questions About Window Vehicle Tinting & Film

Window tint is a film applied to the interior surface of your vehicle’s windows. It is a polyester sheet that comes with a scratch-resistant coating, 99% UV protection, and an adhesive layer. It is designed to reduce the heat, create privacy, reduce glare and hold the glass together in the event of glass shattering.

All vehicle makes, models, and year of the model have different # of pieces, size, and curvature of the glass. Please give us a call at (604)-855-9635 for an estimate on your vehicle tint.

To request an appointment, please call us at (604)-855-9635 or visit our office. Please call a few days in advance to ensure you the most comfortable time in your schedule.

The British Columbia law states that:

• No more than 75mm from the top of the windshield can be tinted.
• The front driver and passenger side windows are illegal to tint.
• Any film on head or tail lights is prohibited.

Depending on the brand of film, our limited warranty coverage ranges from 3 – 5 years covering cracking, bubbling, or peeling.

Your new tint will take a few days up to one week to completely dry. During the drying period, you will see white hazy and bubbly. The windows that can roll up and down; you must allow the film to cure for at least 3-5 days (after installation) before lowering the windows.

Our window film is durable and virtually maintenance-free. However, to ensure you a longer-lasting tint please:

• DO NOT use abrasive pad cleaners or industrial strength glass cleaners ( do not use any product with ammonia, such as windex).
• DO NOT rub on the film with any edged articles such as scrapers, razor blades, nails etc.
• DO NOT post heavily gummed signs, tapes, suction cups etc. Avoid “N”/ “L” stickers on the film.
• USE a soft cloth with a mild soap or vinegar and water solution to clean the film or you can purchase an ammonia-free glass cleaner at our store.

Many vehicles contain black ceramic ‘grit’ edges or dots called dot matrix around the rear windows which are applied from the factory. After film installation, there may appear hazy lines around the lass. These are completely unavoidable as the film is unable to stick completely to the glass.

No, XPEL Paint protection film cannot be installed on your windshield. Due to the impact absorbency of the paint protection film, the refractive index of the film is too different from that of the windshield. Because of this difference, putting the two together causes a distortion when looking through the glass that would be unacceptable to the vehicle’s occupants.

Yes, but please wait at least 48 hours after installation to allow the film to dry completely.

While you can wax the film, be sure the product you are using doesn’t contain Naphtha or Kerosene in concentrations over 5% and avoid waxes that contain dyes.

Our Xpel Ultimate Plus Series Films are warrantied for 2 years. This warranty covers: yellowing, staining, delaminating, cracking, peeling, bubbling, and more.

No special maintenance is required for Xpel Ultimate Plus. However, the film will last longer if it is cleaned often.

The clear coat is the self-healing layer and is approximately 13 microns thick. If that layer is penetrated, the film will not heal.

Yes. Most smooth painted surfaces can be covered with paint protection film.

Yes, pressure washers can be used on XPEL paint protection films, provided the film has completely dried after installation (typically 48 hours) and provided the high-pressure water is not pointed directly at the edges of the film.

Yes. The film can be removed and it is highly unlikely that OEM paint will be harmed during this process.